Tasks
- Write a subject and two-sentence opening for each situation.
- Explain one tone choice in every opening.
A: thank a neighbour for clearing a shared path. B: ask a training provider to clarify an invoice. C: recommend a crossing review to municipal staff after repeated evening observations. Each message needs a different level of familiarity, detail, and firmness even though all should remain respectful.
Label
Three situations
Solution
AnswerSummary
A should be warm and specific; B neutral and information-seeking; C formal, factual, and evidence-led.
ReasoningSteps
- Identify relationship.
- State purpose early.
- Calibrate warmth and firmness without changing facts.
EvidenceOrModel
C model: ‘Subject: Evening crossing concern at Alder Centre. I am writing to report a recurring visibility issue I have observed at the Wren Street entrance between 5:30 and 7:00 p.m.’
ReviewQuestions
- Could the reader identify the purpose immediately?