Tasks
- Identify the referents of ‘it,’ ‘that arrangement,’ and ‘this.’
- Explain why ‘this’ does not refer only to the envelope.
Lena wrote that the folding display had arrived with one damaged hinge. She asked the supplier whether it could send the replacement part rather than collect the entire unit. The supplier agreed to that arrangement and attached a prepaid envelope for the faulty hinge. Lena replied that this would reduce disruption because the display could remain in use during the weekend fair.
Label
Messages
Solution
AnswerSummary
‘It’ is the supplier; ‘that arrangement’ is sending a part instead of collecting the unit; ‘this’ is the agreed part-replacement process.
ReasoningSteps
- Use grammar for ‘it.’
- Recover the earlier proposal for the arrangement.
- Choose the whole-plan referent that explains the consequence.
EvidenceOrModel
The reduced disruption comes from keeping the display in use, which depends on the whole arrangement, not merely receiving an envelope.